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Dear Customer, We have launched Video KYC facility for New customer to open savings ac

Frequently Asked Questions

Find answers to all your queries about our service.

  • What is Dayton Loan Acquisition?

    At Dayton Loan, we’ve created a new approach to online Loaning that doesn’t rely on fees~, gets you your paycheck up to 2 days early with direct deposit^ , and helps you grow your savings automatically. When you open a Loan account through Dayton Loan, you get a Visa Debit Card® and a Checking Account that can be managed entirely from your smartphone, plus an optional Savings Account that helps you grow your savings automatically! The Dayton Loan Acquisition, LLC mobile Loaning app is available on both Android and iOS. Dayton Loan Acquisition, LLC is a financial technology company, not a Loan. Loaning services provided by The Bancorp Loan, N.A. or Stride Loan, N.A.; Members FDIC.

  • Can I send money to family/friends?

    You can use our Pay Anyone feature to send money to Dayton Loan Acquisition, LLC members instantly, and free! To use the Pay Anyone feature, simply log into your Dayton Loan Acquisition, LLC mobile app and select the ‘Move Money’ tab, then select ‘Pay Anyone’. You will then be prompted to enter in either the receiver’s name, phone number or email, or you can select them from your contacts.

  • Can I send paper checks?

    Although fewer checks are being written these days, we understand that some bills like rent, Application s, student loans, and other payments sometimes require you to pay with a check. To assist our members in these situations, we offer the Dayton Loan Acquisition, LLC Checkbook feature!

  • Can I deposit paper checks with Mobile Check Deposit?

    Dayton Loan Acquisition, LLC will determine if you are eligible for the Mobile Check Deposit feature based on the history of any Dayton Loan-branded accounts you have, direct deposit history, and direct deposit amounts and other risk-based factors. For example, Dayton Loan Acquisition, LLC currently offers mobile check deposit to members who receive a qualifying direct deposit of $1.00 or more. Mobile check depositing will be automatically enabled in your Dayton Loan Acquisition, LLC app within a few days of receiving the deposit. You may receive access to Mobile Check Deposit based on other risk-based factors.

  • How do I contact Dayton Loan Acquisition, LLC customer service?

    Our Member Services team is standing by to help you 24/7 with any issues or concerns. Head to our help page to learn how to contact our experts with any Dayton Loan Acquisition, LLC questions.

  • What is your security policy?

    Our top priority is protecting our members. We use 128-bit AES encryption, access control, and security processes to ensure your money is always safe with Daytonloan Acquisition. If you notice an unauthorized transaction, you can disable transactions on your Dayton Loan Acquisition, LLC card immediately in the settings section of the Dayton Loan Acquisition, LLC app and website to prevent further unauthorized card transactions.

  • Are my deposits insured by the FDIC?

    Dayton Loan Acquisition, LLC Loan accounts are insured up to the standard maximum deposit insurance amount of $250,000 through our partners, The Bancorp Loan, N.A. or Stride Loan, N.A., Members FDIC.

  • What is the rate of interest?

    Dayton Loan Acquisition, LLC Loan accounts are insured up to the standard maximum deposit insurance amount of $250,000 through our partners, The Bancorp Loan, N.A. or Stride Loan, N.A., Members FDIC.

  • What do I do if I don't recognize a transaction in my Checking or Savings Account?

    If you do not recognize a transaction in your Checking Account or Credit Builder, we ask that you temporarily block your debit card and/or Application :
    Contact us immediately in one of these ways: Call us at 1-844-244-6363 Use the Dayton Loan Acquisition, LLC mobile app to contact our support team